Skip to content

Troubleshooting

Message or symptom Fix
GATEWAY_TRADER_TOKEN (or GATEWAY_TRADER_TOKEN_FILE) is required Set both tokens
adapter deribit: setting environment is required Set GATEWAY_SETTING_ENVIRONMENT to testnet or mainnet. Bybit also needs GATEWAY_SETTING_CATEGORY (linear or spot)
GATEWAY_SECRET is required with GATEWAY_LOGIN Set both credentials, or neither
no adapter of type 'x' is installed Check GATEWAY_ADAPTER, or put the plugin jar in GATEWAY_PLUGINS_DIR
takes no arguments Config files are gone: use GATEWAY_* variables
401 on every call Wrong token for this gateway
423 kill_switch The kill switch is on; release it with the guardian token (how)
503 venue_unavailable The venue link is down; the gateway reconnects on its own
501 unsupported The adapter does not declare the capability behind that route; see its page
qkt won't start: adapter, login or mode mismatch The broker entry points at the wrong gateway, or expected_* is wrong (Connect qkt)